Season Ticket Policies
Season ticket holders have the first right of refusal of their current seat location before seats become available to any other ticket purchasers. In order to retain seat locations, orders must be received by the set season ticket deadline. This deadline is placed so we will know which seats can be offered to season ticket holders requesting a new seating location or to new season ticket holders
a. Season tickets can be renewed online, by mail with the renewal form, or over the phone at 309-298-1190. Please call if assistance is needed with the online renewal process
b. Payment for tickets can be made by cash, check (payable to WIU Athletics), or Credit Card (Visa, Mastercard, Discover, or American Express)
c. Single game tickets are available within all sections of Hanson Field for season ticket holders. Ticket may not be adjacent to current seat location, but the closest available location will be accommodated.
d. All season ticket orders will be subject to a processing fee
Single Game Ticket Orders
a. Single game tickets can be purchased 24 hours a day at www.goleathernecks.com or Monday-Friday from 8:30am to 4:30pm at the Western Hall Ticket Office.
b. Online ordering will cease 24 hours prior to home football games and 12 hours prior to home basketball games
c. Single game tickets will be mailed when orders are placed beyond one week from the event.
d. All orders received within 7 days of an event will automatically be placed in Will Call for pickup prior to the game
e. For Football, Will Call and Game Day ticket sales will begin an hour and a half prior to kickoff
f. For Basketball, Will Call and Game Day ticket sales will begin 1 hour prior to tip-off
g. All single game ticket orders will be subject to a processing fee
Away Contest and Post Season Tickets
a. Western Illinois will sell tickets to select road contests based on anticipated demand. When these tickets are available to purchase through WIU, we reserve the right to make tickets available to members of the Leatherneck Club and season ticket holders before making them available to the general public. WIU also reserves the right to set individual ticket limits to accommodate the most number of fans. For more information about the Leatherneck Club, click here.
b. Priority for post season contests will be first given to season ticket holders and members of the Leatherneck Club. Season ticket holders will have the first opportunity to purchase their same seats for any post season events. Allocation of seats will be determined by Leatherneck Club giving level. For more information about the Leatherneck Club, click here.
c. Tickets for away games and post season contests that are not being sold by Western Illinois may be available at the host institution.
The Western Illinois Athletic Ticket Office Hours: 8:30am-4:30pm Monday thru Friday when the University is open. The ticket office is located in Western Hall, Room 103
Game Day Ticket Sales
a. Football: Advanced ordering will end at 4:30pm the business day prior to home games. Tickets will be available for purchase again one and a half hours prior to kickoff at all Hanson Field Gates.
b. Basketball: Doors open to Western Hall 1 Hour prior to all basketball games. Tickets will be available for purchase at the Ticket Office Window.
c. Will Call: Will Call will open one and a half hours prior to kickoff for football games and 1 hour prior to basketball games.
a. All accessible seating locations at Hanson Field are located in all General Admission Sections. This includes the entire platform of the East Side and a limited number of spaces in sections A and G. Please contact the ticket office with any further questions. Wheelchair accommodations and low row seating are available inside Western Hall. Please contact the ticket office if these arrangements are needed.
Children and Youth Policy
a. Children 3 and under do not need a ticket, but must sit on the lap of a ticketed patron.
b. For events with youth ticket types, qualifying youth rates are ages 16 and under
Refunds and Exchanges
There are no refunds or exchanges for tickets purchased through the Western Illinois Ticket Office. Refunds will not be issued due to a time or date change.